{"id":113679,"date":"2024-01-18T10:48:51","date_gmt":"2024-01-18T09:48:51","guid":{"rendered":"https:\/\/jalix.fr\/?page_id=113679"},"modified":"2024-01-18T11:27:57","modified_gmt":"2024-01-18T10:27:57","slug":"outsourcing","status":"publish","type":"page","link":"https:\/\/jalix.fr\/en\/it-services\/outsourcing\/","title":{"rendered":"Managed Services"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><div data-parent=\"true\" class=\"vc_row has-bg need-focus style-color-483103-bg row-container with-parallax\" id=\"row-unique-0\"><div class=\"row-background background-element\">\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"background-inner\" style=\"background-image: url(https:\/\/jalix.fr\/wp-content\/uploads\/2022\/08\/iStock-530932896-1-scaled.jpg);background-repeat: no-repeat;background-position: center bottom;background-size: cover;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t<div class=\"block-bg-overlay style-color-105898-bg\" style=\"opacity: 0.35;\"><\/div>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t<\/div><div class=\"row limit-width row-parent\" data-height-ratio=\"75\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-center align_center column_parent col-lg-12 half-internal-gutter\"><div class=\"uncol style-spec style-dark\"  ><div class=\"uncoltable\"><div class=\"uncell\" ><div class=\"uncont no-block-padding col-custom-width\" style=\" max-width:996px;\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h1 class=\"fontsize-160000 fontspace-135905 text-uppercase\" ><span>Outsourcing - IT maintenance<\/span><\/h1><\/div><div class=\"clear\"><\/div><\/div><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"font-339240 fontsize-338686\" ><span>Outsource your IT management and focus on your core business<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"empty-space empty-single\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-0\" data-row=\"script-row-unique-0\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-0\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row has-bg need-focus style-color-xsdn-bg row-container\" id=\"row-unique-1\"><div class=\"row unequal col-double-gutter quad-top-padding triple-bottom-padding single-h-padding limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-6 col-md-50 half-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h5 class=\"font-613363 fontsize-160000 fontspace-135905 text-accent-color text-uppercase\" ><span>Outsourcing - IT maintenance<\/span><\/h5><\/div><div class=\"clear\"><\/div><\/div><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h3 class=\"font-339240 fontsize-155944\" ><span>Outsourcing, a strategic lever<\/span><\/h3><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode_text_column\" ><p>Managed services simply means outsourcing problems to a professional technical support service that is tailored to solving them.<\/p>\n<p>Imagine not having to worry about IT problems. <strong>Jalix<\/strong> takes care of everything from small day-to-day problems to major technological challenges. We make sure your IT system is running smoothly, allowing you to relax and concentrate on your work without stress.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-center align_left column_parent col-lg-6 half-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"empty-space empty-single\" ><span class=\"empty-space-inner\"><\/span><\/div>\n<div class=\"uncode_text_column\" ><p>Managed services <strong>Jalix<\/strong> simplifies users' IT lives. It's like having an ally who takes care of all the technical aspects so you can work in a relaxed way, knowing your system is in safe hands.<\/p>\n<p>What's more, our Jalix support team is based in France, near Paris, in Compi\u00e8gne to be precise.<\/p>\n<\/div><div class=\"uncode-wrapper uncode-list\" >With Jalix it's :<\/p>\n<ul class=\"icons text-lead\">\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i>A <b>optimised cost management <\/b>and adapted to your growth<\/li>\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i>A greater <b>security<\/b> to prevent the risk of intrusion<\/li>\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i>A <b>liberated ecosystem <\/b>infrastructure constraints<\/li>\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i>An expert and responsive service, <b>oriented towards your users<\/b><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-1\" data-row=\"script-row-unique-1\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-1\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row has-bg need-focus style-color-lxmt-bg row-container\" id=\"row-unique-2\"><div class=\"row unequal col-double-gutter quad-top-padding quad-bottom-padding quad-h-padding full-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-center align_left column_parent col-lg-6 single-internal-gutter\"><div class=\"uncol style-light animate_when_almost_visible left-t-right\"  data-speed=\"1000\"><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-left\" data-cursor=\"icon-accent\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  img-round img-round-xs tmb-img-ratio tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper img-round img-round-xs\"><div class=\"dummy\" style=\"padding-top: 75%;\"><\/div><img decoding=\"async\" class=\"wp-image-111636\" src=\"https:\/\/jalix.fr\/wp-content\/uploads\/2022\/08\/iStock-1331493599-2-scaled-uai-2277x1708.jpg\" width=\"2277\" height=\"1708\" alt=\"\" srcset=\"https:\/\/jalix.fr\/wp-content\/uploads\/2022\/08\/iStock-1331493599-2-scaled-uai-2277x1708.jpg 2277w, https:\/\/jalix.fr\/wp-content\/uploads\/2022\/08\/iStock-1331493599-2-scaled-uai-720x540.jpg 720w, https:\/\/jalix.fr\/wp-content\/uploads\/2022\/08\/iStock-1331493599-2-scaled-uai-1032x774.jpg 1032w\" sizes=\"(max-width: 2277px) 100vw, 2277px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-middle pos-left align_left column_parent col-lg-6 half-internal-gutter z_index_2\"><div class=\"uncol style-light font-613363 animate_when_almost_visible alpha-anim\"  data-delay=\"200\" data-speed=\"1000\"><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" style=\" max-width:624px;\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"font-339240 fontsize-155944\" ><span>5 key points about outsourcing :<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode-wrapper uncode-list\" >\n<ul class=\"icons text-lead\">\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i><strong>Focus on core business:<\/strong> Managed services allow companies to focus on their core business by delegating the management of their IT systems to specialist suppliers. This allows companies to focus more on their business expertise without worrying about complex IT-related tasks.<\/li>\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i><strong>Cost reduction :<\/strong> Outsourcing often offers significant savings compared with maintaining an in-house team of IT specialists. Companies can outsource services such as security and technical support, reducing the cost of hiring, training and managing staff.<\/li>\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i><strong>Access to specialist expertise :<\/strong> <strong>Jalix<\/strong> employs highly qualified professionals specialising in various areas of IT. By outsourcing, companies gain access to a breadth of expertise that can be difficult to achieve by maintaining a limited in-house team.<\/li>\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i><strong>Improved flexibility and scalability :<\/strong> Managed services offer businesses greater flexibility to cope with fluctuations in demand. Services can be adjusted to meet changing business needs, whether in terms of storage capacity, computing power or technical support.<\/li>\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i><strong>Proactive safety management : <\/strong>At<strong> Jalix<\/strong> we implement advanced security measures to protect our customers' systems and data. This includes constant monitoring, threat detection and the implementation of security patches. Outsourcing IT security management allows businesses to benefit from the expertise of professionals to ensure adequate protection against cyber threats.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-2\" data-row=\"script-row-unique-2\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-2\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row inverted-device-order has-bg need-focus style-color-xsdn-bg row-container\" id=\"row-unique-3\"><div class=\"row unequal col-double-gutter quad-top-padding quad-bottom-padding quad-h-padding full-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-right align_left column_parent col-lg-6 half-internal-gutter z_index_2\"><div class=\"uncol style-light font-613363 animate_when_almost_visible alpha-anim\"  data-delay=\"200\" data-speed=\"1000\"><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" style=\" max-width:624px;\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"font-339240 fontsize-155944\" ><span>A concrete example<\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><div class=\"uncode-wrapper uncode-list\" >Imagine a company that has outsourced the management of its IT infrastructure, including user outsourcing, to a company such as <strong>Jalix<\/strong>. One of the company's users was teleworking and experiencing problems with his VPN (Virtual Private Network).<\/div><div class=\"uncode_text_column\" ><p>Here's how it could be approached:<\/p>\n<p>&nbsp;<\/p>\n<p><strong>Issues :<\/strong> An employee of a company, working remotely, is experiencing difficulties accessing the company's resources remotely via the VPN. The employee decides to contact support<strong> Jalix<\/strong> so that we can solve his problem.<\/p>\n<\/div><div class=\"uncode_text_column\" ><p><strong><em>Below are the \"Important Points\" and \"Advantages\" of this example.<\/em><\/strong><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-middle pos-center align_left column_parent col-lg-6 single-internal-gutter\"><div class=\"uncol style-light animate_when_almost_visible right-t-left\"  data-speed=\"1000\"><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"uncode-single-media  text-right\" data-cursor=\"icon-accent\"><div class=\"single-wrapper\" style=\"max-width: 100%;\"><div class=\"tmb tmb-light  img-round img-round-xs tmb-img-ratio tmb-media-first tmb-media-last tmb-content-overlay tmb-no-bg\"><div class=\"t-inside\"><div class=\"t-entry-visual\"><div class=\"t-entry-visual-tc\"><div class=\"uncode-single-media-wrapper img-round img-round-xs\"><div class=\"dummy\" style=\"padding-top: 75%;\"><\/div><img decoding=\"async\" class=\"wp-image-113682\" src=\"https:\/\/jalix.fr\/wp-content\/uploads\/2024\/01\/affaires-dans-bureau-du-centre-appels-uai-1777x1333.jpg\" width=\"1777\" height=\"1333\" alt=\"\" srcset=\"https:\/\/jalix.fr\/wp-content\/uploads\/2024\/01\/affaires-dans-bureau-du-centre-appels-uai-1777x1333.jpg 1777w, https:\/\/jalix.fr\/wp-content\/uploads\/2024\/01\/affaires-dans-bureau-du-centre-appels-uai-720x540.jpg 720w, https:\/\/jalix.fr\/wp-content\/uploads\/2024\/01\/affaires-dans-bureau-du-centre-appels-uai-1032x774.jpg 1032w\" sizes=\"(max-width: 1777px) 100vw, 1777px\" \/><\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-3\" data-row=\"script-row-unique-3\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-3\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row has-bg need-focus style-color-lxmt-bg row-container\" id=\"row-unique-4\"><div class=\"row unequal col-no-gutter no-top-padding no-bottom-padding no-h-padding full-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-right align_left column_parent col-lg-6 col-md-50 single-internal-gutter\"><div class=\"uncol style-spec style-dark\"  ><div class=\"uncoltable\"><div class=\"uncell quad-block-padding style-accent-bg has-bg\" ><div class=\"uncont\" style=\" max-width:648px;\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h3 class=\"h1 font-weight-300\" ><span><strong>Important points to consider :<\/strong><\/span><\/h3><\/div><div class=\"clear\"><\/div><\/div><div class=\"divider-wrapper\"  >\n    <hr class=\"unseparator border-,Default-color separator-no-padding\"  \/>\n<\/div>\n<div class=\"uncode-wrapper uncode-list\" >\n<ul class=\"icons text-lead\">\n<li><i class=\"fa fa-check2\"><\/i><strong>Connectivity analysis :<\/strong> The outsourcing team at <strong>Jalix<\/strong> must carry out an in-depth analysis of the employee's connectivity. This involves checking the VPN configuration and security settings, and ensuring that all the necessary protocols are in place.<\/li>\n<li><i class=\"fa fa-check2\"><\/i><strong>User Support :<\/strong> Responsive user support is crucial. <strong>Jalix<\/strong> offers a dedicated helpdesk to quickly resolve any problems encountered by teleworking users. We carry out a remote troubleshooting session using telephone support. The problem becomes clear after this exchange.<\/li>\n<li><i class=\"fa fa-check2\"><\/i><strong>VPN optimisation :<\/strong> The technical team at <strong>Jalix<\/strong> must evaluate the performance of the VPN used by the teleworking user. This may require configuration adjustments, software updates, etc.<\/li>\n<li><i class=\"fa fa-check2\"><\/i><strong>Transparent communication :<\/strong> It is essential to inform the user of the steps taken to resolve the problem. Transparent communication about the situation, the actions underway and the expected timescales will boost the user's confidence.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-top pos-left align_left column_parent col-lg-6 col-md-50 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell quad-block-padding style-color-lxmt-bg has-bg\" ><div class=\"uncont\" style=\" max-width:648px;\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h3 class=\"h1 font-weight-300\" ><span><strong>Benefits for our client :<\/strong><\/span><\/h3><\/div><div class=\"clear\"><\/div><\/div><div class=\"divider-wrapper\"  >\n    <hr class=\"unseparator border-,Default-color separator-no-padding\"  \/>\n<\/div>\n<div class=\"uncode-wrapper uncode-list\" >\n<ul class=\"icons text-lead\">\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i><strong>Fast recovery :<\/strong> By reacting quickly to the problem, <strong>Jalix<\/strong> ensures rapid restoration of connectivity for the user, minimising downtime.<\/li>\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i><strong>Continuous optimisation :<\/strong> The outsourcing team at <strong>Jalix<\/strong> not only solves the immediate problem, but also looks for ways to continually optimise VPN performance, ensuring an optimal user experience.<\/li>\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i><strong>Reducing indirect costs :<\/strong> By outsourcing user management and reducing downtime, our customer is making indirect savings through increased employee productivity.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<ol>\n<li style=\"list-style-type: none;\"><\/li>\n<\/ol>\n<\/div><div class=\"uncode_text_column\" ><p><em><strong>To conclude our example, by tackling this issue effectively, Jalix is demonstrating its commitment to customer satisfaction and proactively resolving the challenges associated with outsourcing teleworking users.<\/strong><\/em><\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-4\" data-row=\"script-row-unique-4\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-4\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row has-bg need-focus style-color-lxmt-bg row-container\" id=\"row-unique-5\"><div class=\"row unequal col-no-gutter no-top-padding no-bottom-padding no-h-padding full-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-middle pos-right align_left column_parent col-lg-6 col-md-50 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell quad-block-padding style-color-lxmt-bg has-bg\" ><div class=\"uncont\" style=\" max-width:648px;\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h3 class=\"h1 font-weight-300\" ><span>Permanent adaptation<\/span><\/h3><\/div><div class=\"clear\"><\/div><\/div><div class=\"divider-wrapper\"  >\n    <hr class=\"unseparator border-,Default-color separator-no-padding\"  \/>\n<\/div>\n<div class=\"uncode-wrapper uncode-list\" >\n<ul class=\"icons text-lead\">\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i>Our outsourcing offer provides a contractual commitment adapted to the evolution of your scope. Built on clearly shared work units, it allows you to adjust your supervision and assistance needs upwards or downwards.<\/li>\n<li><i class=\"fa fa-check2 text-accent-color\"><\/i>Aware that your data volumes can change rapidly, we can adapt to your needs without any worries. As part of our commitment to being close to you, our teams are also available to visit your sites on an ad hoc basis.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"wpb_column pos-middle pos-left align_left column_parent col-lg-6 col-md-50 single-internal-gutter\"><div class=\"uncol style-spec style-dark\"  ><div class=\"uncoltable\"><div class=\"uncell quad-block-padding style-accent-bg has-bg\" ><div class=\"uncont\" style=\" max-width:648px;\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h3 class=\"h1 font-weight-300\" ><span>Full customisation<\/span><\/h3><\/div><div class=\"clear\"><\/div><\/div><div class=\"divider-wrapper\"  >\n    <hr class=\"unseparator border-,Default-color separator-no-padding\"  \/>\n<\/div>\n<div class=\"uncode-wrapper uncode-list\" >\n<ul class=\"icons text-lead\">\n<li><i class=\"fa fa-check2\"><\/i>Our managed services offer a range of options to suit your needs. You can benefit from support that is tailored to your office hours and IT complexity.<\/li>\n<li><i class=\"fa fa-check2\"><\/i>In addition to the supervision and support of your IS, we offer a range of optional services and solutions to strengthen your technological assets, within complete packages ensuring end-to-end deployment: outsourced hosting, collaborative portal, mobile office applications, etc.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-5\" data-row=\"script-row-unique-5\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-5\"));<\/script><\/div><\/div><\/div><div data-parent=\"true\" class=\"vc_row row-container\" id=\"row-unique-6\"><div class=\"row limit-width row-parent\"><div class=\"wpb_row row-inner\"><div class=\"wpb_column pos-top pos-center align_center column_parent col-lg-12 single-internal-gutter\"><div class=\"uncol style-light\"  ><div class=\"uncoltable\"><div class=\"uncell no-block-padding\" ><div class=\"uncont\" ><div class=\"vc_custom_heading_wrap\"><div class=\"heading-text el-text\" ><h2 class=\"fontsize-155944\" ><span><\/p><\/span><span><p style=\"text-align: center;\">Thanks to our Managed Services solution, <strong>Jalix<\/strong> ensures rapid resolution, peace of mind and user productivity.<\/p><\/span><span><p><\/span><\/h2><\/div><div class=\"clear\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><script id=\"script-row-unique-6\" data-row=\"script-row-unique-6\" type=\"text\/javascript\" class=\"vc_controls\">UNCODE.initRow(document.getElementById(\"row-unique-6\"));<\/script><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Outsourcing - IT maintenanceOutsource the management of your information systems and concentrate on your core business Outsourcing - IT maintenanceManaged services, [...]","protected":false},"author":5,"featured_media":113682,"parent":111835,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-113679","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Infog\u00e9rance Maintenance Informatique &#187; 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