19 March 2024

 

Focus on Audrey LANGLETHead of the Support Team at Jalix

 

We are delighted to highlight the essential role played byAudrey LANGLET within Jalix as Support Team Manager (Managed Services).

As head of the helpdesk team, she expertly oversees day-to-day operations and ensures that our customers receive a high-quality service with every interaction.

What's more, Audrey supports its team with professionalism and skill, helping them to resolve complex issues and deliver effective solutions within the agreed deadlines.

Its collaborative approach fosters a positive and productive working environment within the support team.

Audrey encourages creativity, innovation and mutual support, enabling everyone to give their best to meet our customers' needs.

In a nutshell, Audrey LANGLET embodies the spirit of service, empathy and professionalism that make Jalix a trusted partner for our customers.

We are proud to have Audrey and grateful for his commitment to our customer service.

 

Here are a few things to remember about Audrey:

  • Support team manager, Managed Services
  • Dynamic leadership
  • Empathetic towards customers and the team
  • Mastery of time and priority management
  • Adaptability to change

So it is with great pride that Jalix shines thanks to all its employees

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