DOMETIC has chosen Jalix for its European service on Microsoft Dynamics CRM
The DOMETIC Group chose Jalix's after-sales service management solution, based on Microsoft Dynamics CRM 2013, at the beginning of 2014, to deploy it simultaneously in 25 European countries from November 2014.
Now, a Dometic customer can be assisted anywhere in Europe in the same way and, most importantly, regardless of the country where the breakdown occurs, the service providers have access to all customer and product information.
This DCS project for Dometic Claim System is a real plus for DOMETIC, both in terms of the fluidity of internal management of requests and incidents, but above all it is a real plus for DOMETIC customers.
