As part of the development of our outsourcing activities, we are looking for a motivated employee to fill the position of : Systems and Network Technicians (M/F)
Your mission
You will join a team of technicians and engineers, in which you will be responsible for
- Support and technical system assistance to users on computer workstations and office automation tools.
- support on customers' servers and network equipment.
- the resolution of incidents, including those reported by a monitoring tool.
- Entering incidents into a ticketing tool.
- Maintaining customer reference systems
Your services as a system and network technician are either on site at our customers' premises with regular travel (outsourcing) or remotely from our support/helpdesk unit.
Thanks to your knowledge of computer systems and networks, you will provide advice and support to users, particularly during launches, migrations or troubleshooting.
Profile required
Level of study: BTS, DUT, BAC+2 in IT, networks, IS
All levels of experience - Beginners accepted - with :
- Good oral and written communication,
- Autonomous, passionate about technical challenges.
- Attractive to field work and excellent customer service skills.
Technical skills (system / network) required
- Windows 10/11, Windows Server 2016 +
- Network
- Telephony
- Office 365 / Azure
- Active Directory
- The concept of safeguarding
Job benefits and information
- Remuneration: According to profile + Incentive + Meal tickets
- Position based in Compiègne (Oise).
- Telework agreement (2 days/week)
Your application
- Position to be filled immediately on a permanent basis.
- To apply for this position, please send your CV, references and a handwritten cover letter to contact@jalix-services.com
About JALIX
Founded in 2006, Jalix is an IT systems integrator and consultant specialising in the following areas: OnPremise, Cloud and Hybrid infrastructures, outsourcing, CRM, Carve-Out and IT project management.
JALIX has a high level of expertise in Microsoft and Linux environments. As a Microsoft partner since its creation, JALIX is a specialist in Cloud (M365, Azure) and Hybrid environments and has created particularly effective outsourcing and MCO offers.
JALIX is also a specialist in networks, LANs and WANs and, thanks to this partnership with Fortinet, offers SDWAN solutions to ensure connectivity with remote sites and datacenters in an optimal and secure manner.
Thanks to the combined skills and experience of its employees, JALIX provides the full range of IT services that companies need.
As JALIX customers are mainly SMEs and ETIs, our outsourcing contracts include a high level of consulting and management services, and provide a turnkey service that is not limited to simple technical maintenance.
JALIX is recognised for its threefold expertise, as an efficient and responsive solutions integrator, a global outsourcer and a consulting company.
JALIX's consultancy division benefits from a solid experience to manage and carry out Carve-Out, Outsourcing, Re-internalisation, PRA/DRP.
In order to provide global solutions, JALIX has built an ecosystem around trusted strategic and technical partners.