YOUR BUSINESS CHALLENGES IT
Your need is not an IT need but an IT business challenge that a technical solution must enable you to meet.
- How can I keep track of my client files easily even when I'm on the move?
- How can I invoice my customers very efficiently without re-entering data, and easily identify my margins as soon as I quote?
- How to collaborate and share files easily between several people?
We present here some of the issues that most of our clients face and for which we provide support. The list is not exhaustive and we invite you to contact us for any other business issue not presented here.
In addition, we also address issues related to your business and for example, if you are :
IT business issues: we know your business issues inside out!
The issues
No company can escape the progressive digitalisation of its customer relations. Presence on social networks, mobile and permanent communication, processing of the flow of information... Standards and codes are constantly being shaken up. Digital and connected, the new experiences developed by companies must be translated into turnover growth.
Faced with the transformation of user habits and the emergence of new consumer profiles, often at odds with traditional marketing approaches, it has become essential to consider digital tools as levers for an in-depth transformation of business models. The Cloud, in particular, is positioning itself as an essential catalyst for this transformation, offering businesses the flexibility, scalability and security they need to innovate and meet the challenges of a constantly changing market.
Our approach
JALIX assists companies in building new customer paths, from the prospecting phase to the management of complaints.
We are implementing an application CRM centralized, with the capacity to process and enrich the available information and turn it into concrete actions that generate turnover.
To complement this, we offer additional, fully compatible applications to develop advanced uses for mobility or marketing campaign management, offering a fluid, personalised customer experience.
Our solution
Access the Office suite with Windows and take advantage of collaboration and productivity tools to improve your team's performance, securely! Work from anywhere, without constraints!
To enable a smooth transition to the cloud, adopt a multi-cloud and hybrid strategy like 75% for medium and large enterprises.
Microsoft's Power Platform lets you rapidly create applications, automate workflows and analyse data, all without requiring advanced programming skills.
Don't waste any more time and information with this CRM solution that adapts to your needs and integrates fully with your office tools.
The issues
Outsourcing your IT infrastructure means entrusting the management or supervision of your ecosystem to a specialised external service provider such as Jalix, thus enabling your company to optimise your IT costs and to have hardware (and software solutions) at the cutting edge of security and efficiency. Entrust us with the management of your infrastructure for :
- Maintain the IT infrastructure in operational condition with a high level of availability
- Optimise the security of your business infrastructure and data protection
- You ensure a successful digital transformation as you evolve your organisation and your ecosystem.
Our approach
Our solution outsourcing IT uses advanced monitoring tools. We provide real-time monitoring of the hardware (power, disks, memory, etc.) and functions (CPU, RAM, disk space, etc.) of your main server and network equipment. According to thresholds defined beforehand, our IT technicians are alerted in case of failure.
If a malfunction is reported, we intervene before it turns into a blocking failure for your company. Most IT failures can be avoided if incidents are detected in real time, thus limiting IT maintenance interventions.
A HelpDesk service team is at your disposal for any IT support request via our remote control tools. They guarantee high availability of your computer networks.
- CONTROL: your users work in an environment and with IT tools that meet the requirements of your business
- SECURITY: Your data is secured with access rights according to your wishes
- EVOLUTION: Your infrastructure evolves according to the changes in your company but also according to your needs.
Our solution
Faced with the increasing complexity of information systems, refocusing your company on its core business, and entrusting us with the maintenance and management of your IT assets and applications.
LAN/WAN Managed Services offer comprehensive, optimised management of Local Area Networks (LANs) and Wide Area Networks (WANs) for businesses. They include proactive monitoring, technical support, data security and network performance optimisation.
LAN/WAN Managed Services offer comprehensive, optimised management of Local Area Networks (LANs) and Wide Area Networks (WANs) for businesses. They include proactive monitoring, technical support, data security and network performance optimisation.
The issues
A company's computer network is the basic foundation of its information system. It must meet the requirements of performance, reliability & availability, and security. A good company computer network is a necessary condition for the proper functioning of your IS applications and particularly sensitive real-time applications (IP telephony, videoconferencing, etc.).
Our approach
To ensure your network runs smoothly, Jalix can help you create, optimise and administer your network architecture. Our administrators, network engineers and partners ensure the complete management of your computer network to guarantee optimum business continuity.
- Design of the network architecture
- Choice of suitable equipment
- Equipment configuration
- Administration and supervision
Our areas of expertise
Our solution
Improve application performance and deliver a high quality user experience, increasing productivity and agility, while reducing IT costs.
It consists of dividing a network into several sub-networks that are isolated from each other. This approach enhances security by limiting the spread of threats, facilitates traffic management and optimises performance.
Network redesign involves restructuring or modernising a company's network infrastructure to meet new technological and performance requirements. This includes updating equipment, optimising traffic and integrating new technologies, such as the cloud or advanced security.
It consists of analysing and mapping the range and quality of the Wi-Fi signal in a given area. This analysis helps to identify areas of poor coverage, optimise the placement of access points and ensure a stable, high-performance connection throughout the environment.
LAN/Wi-Fi deployment involves setting up a wired (LAN) and wireless (Wi-Fi) network infrastructure to ensure fast, stable and secure connectivity within a company. This process includes installing cabling, configuring network equipment and optimising Wi-Fi coverage.
The issues
For a business, consultancy helps to structure decisions by aligning technology choices with strategic objectives, to ensure business continuity through robust resilience plans, and to optimise performance by improving the efficiency and responsiveness of their infrastructure.
As a result, they provide a solid foundation for evolving serenely in a constantly changing digital environment, while securing activities and maximising the value of investments.
Our approach
Jalix's approach to consulting combines cutting-edge technical expertise with a strategic understanding of the issues specific to each company. We support our customers in critical areas such as data centre relocation, IT governance, the development of master plans, and the implementation of continuity plans (DRP, BCP, ISPP), offering tailor-made solutions that meet the complex challenges of business life.
Jalix offers an integrated approach combining strategic advice and technical implementation. We are committed to securing your operations, optimising your performance, and preparing your business for future challenges. Our aim is to help and support you, while ensuring sustainable growth and operational continuity.
Our solution
The moving a data centre is a complex process that involves transferring a company's entire IT infrastructure to a new site. This includes careful planning, migration of servers, networks and data, while minimising business interruptions.
The IT governance consists of providing a framework and direction for the management of a company's IT resources and systems. It aims to align information technology with strategic objectives, while ensuring regulatory compliance, risk management and performance optimisation.
A blueprint is a strategic plan that guides the evolution and development of a company's information systems over the medium and long term. It defines the priorities, resources required and key stages for aligning the IT infrastructure with business objectives.
L'system and network architect designs and optimises a company's IT infrastructure to ensure performance, security and scalability. It integrates systems and networks while guaranteeing fluid communication between the various departments.
The PRA (Plan de Reprise d'Activité), PCA (Plan de Continuité d'Activité) and PCSI (Plan de Continuité des Systèmes d'Information) are essential strategies for ensuring a company's resilience in the event of a crisis. Together, these plans protect the business from disruption, minimise losses, and ensure rapid and effective recovery.
The issues
Information systems (IS) are at the heart of the infrastructure of all modern companies and now coordinate all their activities and processes, or are simply the determining factor of their activity. The planning of IT resources is a complex exercise, as they are called upon on a daily basis for maintenance or technical assistance and are required to work in parallel on medium and long-term projects.
Here are also the advantages of project management with Jalix:
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For the company :
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For the employee :
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Our approach
We work in stages, relying on the tools of project management that have proved their worth. Collaborative work with our clients is permanent and systematically informed and shared to guarantee an optimal level of information.
With Jalix, there are 3 points to take into consideration to ensure that your project goes into production:
- Acceptance, the aim of which is to validate the correct operation of the application, service, etc. through a series of tests,
- The switchover to production, which must follow a very specific process in order to avoid technical incidents and then take into account the increase in user load,
- Change management, which consists of helping users to get used to the new tool.
Our solutions
We support our clients in implementation projects where our management skills enable us to meet deadlines and our technical expertise enables us to understand the technical issues.
Thanks to its Carve-Out expertise and experience, JALIX has become a recognised player, especially when, in parallel to the Carve-Out, the ambitious new company has to build its new IS (often almost from scratch) and be agile by opting for Cloud solutions.
JALIX provides Carve In services, particularly when a company has been acquired and the new entity needs to be integrated into the existing group. This expertise enables companies to integrate new activities efficiently while strengthening their IS with modern, scalable and secure solutions.
Support in drawing up a TSA (Transitional Service Agreement) as part of a carve-out involves defining the temporary services that the transferring company will provide to the newly separated entity. This agreement guarantees continuity of operations during the transition, covering aspects such as IT systems, human resources and financial services.
The issues
IT security has become a real concern for company directors and IT managers, as threats have multiplied in recent years. IT tools are an integral part of the functioning of companies, but also of public institutions. Its purpose is to simplify the tasks of the various employees, to save time, but also to store data which are confidential and which must only be handled by the actors concerned.
It has been proven that significant financial losses are linked to IT security and data protection problems every year in companies, at least when a good protection system has not been implemented.
It is therefore essential to be able to find an effective way of generating good security within one's structure, so as to be able to protect oneself from all the risks inherent in the use of a computer workstation, whether on the Internet or the intranet.
Our approach
As part of our services we have studied services of computer security based on solutions developed by specialised software publishers and manufacturers. Our particularity lies in the fact that we deploy the same solutions for all our clients, which allows us to master them perfectly.
In addition, we administer and supervise the servers and infrastructure of our contracted clients ourselves, which allows us to be very reactive in the event of an intrusion attempt.
We offer to audit your information system and present you our different solutions, contact us via the contact form.
Our solutions
JALIX offers a flash diagnosis of your information system to evaluate the conditions of implementation and secure the deployment of solutions. Our three-step approach, including audit & diagnosis, specifications and publisher consultation, can be revised according to the first decision milestones and is very agile.
The RGPD audit assesses a company's compliance with the General Data Protection Regulation (RGPD). It identifies personal data processing practices, detects deviations from legal requirements and proposes corrective measures.
Endpoint Detection and Response (EDR), Extended Detection and Response (XDR) and Managed Detection and Response (MDR) security solutions offer advanced protection against cyber threats. These solutions provide a robust, proactive and reactive defence, protecting businesses against sophisticated attacks.
It involves protecting a company's sensitive information from unauthorised access, loss and cyber-attacks. This includes measures such as encryption, access management, firewalls and regular back-ups.
Securing Microsoft 365 with Multi-Factor Authentication (MFA) strengthens the protection of user accounts by requiring additional verification when logging in. MFA combines elements such as a password and a code sent to a mobile device, making access more secure.
